Terms and conditions

Warning

Buying on this online shop is reserved to to individuals, communities and businesses not reseller.

If you are a reseller, please contact me and I will be more than happy to offer you proper conditions.

Pricing

All prices on this website are in € Euros and exclude V.A.T. (article 293B from French CGI).

Shipping fees are not included in the item prices.

Shipping fees

I ship internationally using the French postal services: Colissimo by La Poste

Flat rate shipping fees are applied for each order (order are not combined so make sure to order all items you want in one order).

Shipping fees include material for packaging, postal charge and handling.

To France Metropolitan “Lettre Verte” without tracking: 1.13€ (only available for specific items)
To France Metropolitan: 4.99€
To DROM-COM: 8.35€
To European Union: 13.10€
To United Kingdom: 16.10€
To Algeria, Morocco, Tunisia: 19.50€
To the rest of the world: 28.55€

All orders will be shipped with a tracking number that I will provide you once available (except “Lettre Verte”).

Please note that you are responsible for any tax and customs fees that may apply in your country (item are shipped from France, EU).

Delivery

I ship every Friday.

If you need your item to be sent sooner (for a special event), please add a note to your order so I can try to post it sooner.

Delivery within Metropolitan France takes 48hrs once shipped.

Delivery to Europe and Worldwide takes up to 8 open days once shipped.

I am not responsible for any delays with shipping once the parcel has been left with the postal services.

I am not responsible for items not delivered due to wrong address / misspelled address so make sure you provided the correct address (which can be changed anytime until the parcel is shipped, after that, there nothing I can do and if the parcel get sent back to me and you want it to be shipped again, new shipping fees will apply).

Payment method

I accept payment through Paypal and cards (Visa, American Express, Mastercard… via Paypal).

Legal fixed compensation for recovery costs in the event of late payment: €40.00 (article L441-6 of the commercial code).
Penalty rate in the event of non-payment: 10% per year (article L441-10 of the commercial code).
Discount for early payment: none.

Right to cancel

You may cancel your order, for any reason and at any time, up to fourteen days after you have received your goods. To proceed, you must inform me in writing via the contact form . You must include the name used to order and the order number in your message in order to allow me to proceed with your request.

In the event that you have unsealed the packaging on an item, your right to cancel no longer apply.

The product must be returned to me in its original packaging and in a resalable condition with all seals and wrappings.

If I have not yet despatched the product, I will cancel your order, refund you and no costs will be charged.

If I have already despatched the product, you undertake the responsibility to return that product to me. I will refund the cost of the item, but will not refund any shipping fees paid as part of the initial order.

You must return the item to me within 14 days of receipt to qualify for a refund.

Product availability

All product listed in the shop are available unless stated “Sold out”.

If a product is out of stock, it means it is still available for order but may require more time to have it in stock and despatch. In this case, I will inform you of the delay.

Return and remplacement / refund

If you encounter an issue with one of my product, please contact me.
Returns will be determined on a case-by-case basis. The buyer is responsible for any additional shipping costs associated with a return unless if the product has been damaged during the transport.

Re-stocking fees may applied (of which you will be informed before return the product).

Data protection

I only use your data to proceed your order with the most strict confidentiality. When you buy on this site, I only ask informations in order to ship your items (name, address, phone number, e-mail address). I do not get any access to your payment details.

Following French law “Informatique et libertés” n°78-17 du 6 janvier 1978, you have the right to access and modify your personal data by contacting me.

Your data won’t be used for any other purpose and won’t be communicated to any third party.

This site use cookies to enhance your browsing experience, serve personalised content, and analyse my traffic. I absolutely hate advertising and do not use or display any ads (or sell your datas as already stated).

This site is protected by reCAPTCHA from spam and automated abuse. See Google’s Privacy Policy and Terms of Service.

Cookie policy

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

As most of the online services, my website uses first-party and third-party cookies for several purposes.
First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
Third-party cookies used on my website are mainly for understanding how the website performs, how you interact with my website, keeping my services secure, providing contents that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with my website.

You can change your cookie preferences any time by clicking here. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Edge: https://support.microsoft.com/en-gb/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
If you are using any other web browser, please visit your browser’s official support documents.

Other information

You must be over 18 years of age to buy product from this website.

I reserve the right to correct any errors on this website, including description and image. I reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after your order has been acknowledged.

I reserve the right to decline to supply any individual or company without explanation.

I reserve the right to suspend or terminate the customer’s use of this website at any time without explanation.

It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. I will prosecute any customer caught wilfully entering a fictitious order to the fullest extent of the law.

Vouchers and site credit

Vouchers may be available from time to time.

I currently do not offer credit.