Terms and conditions
Buying on this online shop is reserved to to individuals, communities and businesses not reseller.
If you are a reseller, please contact me and I will be more than happy to offer you proper conditions.
All prices on this website are in € Euros and include V.A.T. where appropriate.
Shipping fees are not included in the item prices.
I ship internationally using the French postal services: Colissimo by La Poste
Flat rate shipping fees are applied for each order (order are not combined so make sure to order all items you want in one order).
Shipping fees include material for packaging, postal charge and handling.
To France Metropolitan: 4.99€
To DROM-COM: 8.35€
To European Union: 13.10€
To United Kingdom: 16.10€
To Algeria, Morocco, Tunisia: 19.50€
To the rest of the world: 28.55€
All orders will be shipped with a tracking number that I will provide you once available.
Please note that you are responsible for any tax and customs fees that may apply in your country (item are shipped from France, EU).
I ship every Friday.
If you need your item to be sent sooner (for a special event), please add a note to your order so I can try to post it sooner.
Delivery within Metropolitan France takes 48hrs once shipped.
Delivery to Europe and Worldwide takes up to 8 open days once shipped.
I am not responsible for any delays with shipping once the parcel has been left with the postal services.
I am not responsible for items not delivered due to wrong address / misspelled address so make sure you provided the correct address (which can be changed anytime until the parcel is shipped, after that, there nothing I can do and if the parcel get sent back to me and you want it to be shipped again, new shipping fees will apply).
I accept payment through Paypal and cards (Visa, American Express, Mastercard… via Paypal).
Right to cancel
You may cancel your order, for any reason and at any time, up to fourteen days after you have received your goods. To proceed, you must inform me in writing via the contact form . You must include the name used to order and the order number in your message in order to allow me to proceed with your request.
In the event that you have unsealed the packaging on an item, your right to cancel no longer apply.
The product must be returned to me in its original packaging and in a resalable condition with all seals and wrappings.
If I have not yet despatched the product, I will cancel your order, refund you and no costs will be charged.
If I have already despatched the product, you undertake the responsibility to return that product to me. I will refund the cost of the item, but will not refund any shipping fees paid as part of the initial order.
You must return the item to me within 14 days of receipt to qualify for a refund.
All product listed in the shop are available unless stated “Sold out”.
If a product is out of stock, it means it is still available for order but may require more time to have it in stock and despatch. In this case, I will inform you of the delay.
Return and remplacement / refund
If you encounter an issue with one of my product, please contact me.
Returns will be determined on a case-by-case basis. The buyer is responsible for any additional shipping costs associated with a return unless if the product has been damaged during the transport.
Re-stocking fees may applied (of which you will be informed before return the product).
I only use your data to proceed your order with the most strict confidentiality. When you buy on this site, I only ask informations in order to ship your items (name, address, phone number, e-mail address). I do not get any access to your payment details.
Following French law “Informatique et libertés” n°78-17 du 6 janvier 1978, you have the right to access and modify your personal data by contacting me.
Your data won’t be used for any other purpose and won’t be communicated to any third party.
You must be over 18 years of age to buy product from this website.
I reserve the right to correct any errors on this website, including description and image. I reserve the right to refuse or cancel any website order based on an incorrect description or image. These corrections may be made after your order has been acknowledged.
I reserve the right to decline to supply any individual or company without explanation.
I reserve the right to suspend or terminate the customer’s use of this website at any time without explanation.
It is a crime to use a false name or a known invalid credit or debit card number to attempt to order from this website. I will prosecute any customer caught wilfully entering a fictitious order to the fullest extent of the law.
Vouchers and site credit
Vouchers may be available from time to time.
I currently do not offer credit.
RedBubble product and order
I use RedBubble.com platform in order to provide several products printed on demand such as apparel.
For every orders placed with them, their store policies apply (shipping fees, delivery, payment method, cancellation, returns, refund, data usage…)
Please check their store FAQ and contact them for any request regarding an order placed on their site.